From Our Customers

5 Star Service

Lance,
I just want to THANK YOU on behalf of the church board. The carpets look amazing.
We can make a better first impression for our many guests in October.

Thanks again!

God bless you & your family.

~ Norma P. Rome, NY

Lance does a great job. Very dependable and very reasonable. I’ve had him do ours while we r on vacation so trust him implicitly .

~ Bliss N. Sherrill, NY

When the other company’s say it can’t be done call Lance, very happy with his service.

~ Anthony M. Rome, NY

Professional, clean, my rugs have never looked better. Thank you Lance.

~ Heather F. Verona, NY

Does fantastic work very professional will call him again for any other jobs. Great job Lance!!!

~ Joe C. Clinton, NY

Lance came to my home which, I had just purchased and did an extraordinary job of getting our carpets clean. There were some very deep stains which Lance was also able to remove. Lance also displays a very friendly, calm, and professional demeanor when performing his service. I would highly recommend Lance to anyone who needs the services he provides.

~ Dale H. Oneida, NY

I had Lance do the floors at my bakery. Outstanding service and he did a great job. I will certainly call on him for any other jobs at my business or at home. Thanks again!

~ Mike R. Rome, NY

Job was done well, promptly, courteously and priced well.

~ Rose S. Verona, NY

Lance is always on time, pleasant, prepared and professional. I would recommend him for any cleaning job.

~ Dena R. Sylvan Beach NY

bill-and-mary-last-name-removed

Dear Lance,  Thank you so much for the terrific job you did on our carpet – it is amazing and we know you went the extra mile for us, this is so appreciated – God Bless you for your talent. We love you.

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Average rating:  
 8 reviews
by Anonymous on

Dear Lance:



Marvin and I cannot begin to thank you so much for the excellent job you performed on our 16 years-old wooden floors in our kitchen and great room—they have never looked better, and the sealing solution you applied after the cleaning has brought a new shine, warmth and life to those two rooms that was not there before. We, and guests to our home, continue to marvel at the huge difference you’ve made in our floors’ appearance. They are simply beautiful!



But, perhaps the real magic you performed in our home last month was on the 16 years-old area rugs, that quite frankly, we were prepared to replace if your cleaning methods failed to improve their appearance. Not only were you able to thoroughly clean them, removing worn-in stains that had been there for years, but the colors of the carpets have been returned to their original, bright colors—they look like new again! And the cream colored fringe trim, which had turned to a dismal gray, has been restored to its original hue, which is nothing short of amazing! Even the off-white berber carpet in my office, which had severe traffic dirt patterns, is now back to its original condition, saving us the expense of having to rip it out for another solution. Our housekeeper couldn’t believe her eyes when she saw the treated carpets and floors for the first time, as she had tried a number of commercial hardwood floor and carpet products to try to clean our floors and rugs with no real success.



We also appreciate the quality and “greenness” of the products you used. During the time you were working in our home, there was no chemical smell or offensive odor to deal with, which was important to us because we have both a dog and cat residing with us. All in all, the cost-effectiveness of your service is only surpassed by your courtesy and professionalism—you are the best!



Sincerely,



Donna and Marvin Stein

by Anonymous on

Dear Lance,



I wanted to let you know how pleased I am with the cleaning services tyou have provided for us thus far.



The stripping and waxing of your locker room floors and cleaning of our carpets have exceeded my expectations. With the hundreds of students that walk through our school each week, I never thought our carpets would never look new again! The stains that I assumed were permanent are now gone.



I appreciate the time and effort you have taken to assure that all our needs are met. In a society where custormer service seems to have been forgotten; it is truly a pleasure to work with someone wo makes it priority.



Thank you for providing service with a smile and a true satisfaction guarantee!



Sincerely,



Vicki A. Gillen

by Anonymous on

Dear Lance,



I want to thank you for bringing my carpets back to life!! Your outstanding green cleaning process is just amazing!! I was ready to replace the 18 year old family room carpets, as they have withstood my 3 children growing up, as well as pets. I had tried to steam clean myself, but the stubborn stains were there to stay; or so I thought.



My simple call to you saved me thousands of dollars. You were courteous, prompt and very efficient. (and, you didn’t complain about my stairs!) The carpets look like brand new! The products you used were odor-free and the carpets were ready for use in an hour- which has never been possible.



So, once again, I thank you for your professionalism; I have told many people to call you!!



Sincerely,



Diane Graham

by Anonymous on

Dear Lance:



The best call I have made for service has been to you.



We have had our carpets cleaned by several companies in the area; none who are still in the business have been satisfactory. I was referred to you by a close relative who only knew that you did carpet cleaning.



You came and looked over our house, measured the rooms and gave us an estimate. You described in writing what your procedure was for this service, covering all that you do in the process. You said that the carpets would dry quickly (heard that before, but never the case) and they did.



I was not home when you were scheduled to come to the house, just my husband was there. For the most part, he didn't even care that the rugs were cleaned. You said that it would take several hours and it did - muy husband called me at each step of the process to tell me what you were doing. He was amazed that you were so thorough. After you had completed the service and raked the rugs, he called again to tell me what a wonderful job he thought you had done. He even said he thought we could put the furniture back on the rugs.



When I came home that eveningthe carpets were, in fact, almost dry. We did wait until the next day to put our furniture in place. By then the carpet was completely dry and it looked great - even the spots that no other cleaner had gotten out were gone.



I thank you for doing exactly what you said you woud do and then some. I would higly recommend your service to anyone regardless of how big or small their job is. We will call you again when the carpets are due for cleaning.



It was a plesure doing business with Comfort Cleans it. You did everything that you said you were going to do and you did a super job. Should anyone ever need to confirm your service, please give them our phone number.



Thanks again,



S. Reader - Rome, NY

by Anonymous on

Lance - I am extremely happy with the results of the cleaning of my rugs. You did an outstanding job and I will definitely have you back next time they need cleaning. Good luck with your new career.



Thanks so much.



Marianne

by Anonymous on

I was very pleased with the carpet cleaning that Lance did at my house. He was very thorough and took the time to explain the products he was using. I have known Lance for many years and he is very honest and takes tremendous pride in his work. I would highly recommend him to anyone needing carpet cleaning.



T. Kline - Verona

by Anonymous on

Recently we had Lance Comfort from Comfort Cleans it clean our hallway carpet and stairs. The stairs were badly soiled. He also cleaned the two bedroom carpets. The carpeting now looks like new. He did an outstanding job and I would highly recommend him to anyone.



Carol N.

Oneida NY

by Anonymous on

To say that he provided the highest quality work with courteous, prompt and attentive service is n understatement. He was able to clean furniture in our office and did an unbelievable great job. I would recommend him ina heartbeat for the services he provided.



Cierek Realty Inc.



Marion A. Cierek

President / Broker